Privacy Policy

Dr. Ritwiz Bihari and his team ("us", "we", or "our") operate the website https://www.drritwizbihari.in (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect different types of information to provide and improve our Service, particularly to process appointment requests and respond to inquiries.

Personal Data

While using our Service, you may be asked to provide personally identifiable information, such as:

• Full name
• Email address
• Phone number
• Medical details voluntarily shared for consultation purposes

Submission of medical details is voluntary and used only to assess your inquiry or appointment request.

Usage Data

We collect data on how the Service is accessed and used, including:

• IP address
• Browser type and version
• Pages visited and time spent
• Device and diagnostic identifiers

Cookies and Tracking

We use cookies (including session, preference, and security cookies) and third-party tools like Google Analytics to enhance user experience and analyze website usage.

You may disable cookies in your browser settings. However, doing so may impact certain functionalities of the Service.

2. Use of Data

Your data may be used to:

• Provide and maintain the Service
• Respond to appointment requests or inquiries
• Improve website functionality and content
• Communicate important updates or changes
• Ensure patient safety and data integrity
• Prevent unauthorized access and ensure security

We do not use your data for marketing purposes without explicit consent.

3. Google Analytics

We use Google Analytics to understand how visitors interact with the website. Google’s policies govern how it processes and protects your data. You can learn more at: Google Privacy Policy

To opt out: Google Analytics Opt-out Tool

4. Data Transfer

If you’re accessing the website from outside India, your data will be transferred to India for processing. We ensure appropriate measures are in place to secure your data.

5. Disclosure of Data

We may disclose your data:

• To comply with legal obligations
• To respond to government or regulatory requests
• To protect users’ safety or prevent fraud
• With third-party service providers (e.g., hosting providers) who support our operations under confidentiality obligations

We do not sell or share your personal data with advertisers or external agencies.

6. Data Security

We use secure protocols (e.g., HTTPS) and make commercially reasonable efforts to protect your data. However, no system is 100% secure. Use the website at your own risk.

7. Third-Party Services

Service providers such as hosting platforms and analytics tools may access your data only to perform their services and are bound by confidentiality agreements.

8. Your Rights

Depending on applicable laws (e.g., GDPR, India’s DPDP Act), you may have the right to:

• Access, update, or delete your personal data
• Restrict or object to certain processing
• Request data portability

Contact us at the details below to exercise any of these rights.

9. Third-Party Links

Our website may link to external websites not controlled by us. We are not responsible for their content or data handling practices. Review their privacy policies before use.

10. Children's Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided personal data, please contact us, and we will delete the information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the "Last Updated" date will be revised. Continued use of the Service after changes indicates acceptance.

12. Contact Us

If you have any questions about this Privacy Policy, please contact: